Mission Statement:

At Duncan Co., we don’t just provide products; we aim to be your trusted partner.  We offer our partners the best in service,

knowledge, and quality products.  Our unwavering dedication to excellence keeps us competitive and open to change.  Our

commitment extends to our partners, employees, customers and communities.

Commitment to Quality:

Quality is the cornerstone of Duncan Co., and we make the following commitments:

• To be recognized as a Company of dedication, honesty and integrity.
• To strive for the greatest possible reliability and quality in the products and services that we provide.
• To provide our customers with good value and innovative, quality products.
• To direct our growth in the areas where we display maximum strength and ability.
• To make fair profits which will allow us to meet our obligations and sustain our growth.
• To provide our employees with personal satisfaction,  security, advancement and a means to share in the company’s success.
• To be an asset to our community.

Commitment to Service:

We prioritize delivering exceptional service:

Same Day Shipping:   Orders for in-stock products placed by 3:30pm CT will be shipped that same day.

Urgent purchase orders can be placed until 5:00pm CT for same day ship upon request.

Convenient Hours:   Our Customer Service is open from 7:30 A.M. until 5:00 P.M. Monday through Friday for placing orders

and technical assistance. Our Warehouse is open until 5:00 P.M. for will call, courier and common carrier pick-up.

Electronic Purchasing:   Connect to Duncan Co. via the Web around the clock to get a quote or place a new order.

You can also place orders at Duncan Co. by E-Mail,  Phone, Fax, or U.S. Mail

Just in Time Delivery:   We will work with your scheduling and MRP systems to ensure the timely delivery of your

critical production requirements. Good JIT performance starts long before the purchase order is placed.

Arjay Automation

425 Hoover St N.E.

Minneapolis, MN  55413

PH:  612-861-1749

Arjay Automation – Kaukauna, WI

PH:  920-462-4700

Arjay Automation – Duluth, MN

PH:  800-677-1776